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About the queue management system (QMS) – SuoQ

The client selects the required service from the terminal menu and receives a coupon with a number.

Then the client sits in a comfortable waiting area.

The system notifies the client that it is his turn.

The client is served by an operator in the appropriate window.

All issues are resolved, clients are happy!

MARKET LEADER

We develop

We develop hardware and software solutions adapted to client requirements.

We produce

We produce hardware and software solutions adapted to client requirements.

We implement

We implement hardware and software complexes for the automation of customer service.

We serve

We provide software and hardware solutions on the territory of Ukraine, the CIS and Europe

About the Company

LLC “Suo Digital” (LLC “SUO DIGITAL” – LLC “SD”) More than 1000 successful implementations of SUO queue management systems

Suo Digital is the largest Ukrainian company specializing in the implementation of queue management systems (SuoQ) around the world. SuoQ Software

Our company has been operating, as an integrator company with a strictly limited scope of activity – providing full-cycle services for the supply, implementation and maintenance of SuoQ throughout Ukraine. This narrow specialization allows us to focus all the company’s efforts on the most effective solution to client problems. For the Ukrainian market, deep specialization on the topic of electronic queues is unique.

Main directions of the company

QUEUE MANAGEMENT SYSTEMS

В этой группе представлено оборудование, которое может использоваться в составе систем управления очередью (неттопы, термопринтеры, табло оператора и др.)

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ELECTRONIC SCHEDULE

Здесь вы можете ознакомиться с аппаратным обеспечением, которое позволяет реализовать функциональность систем Электронного расписание (медиаплееры, дисплеи и др.)

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CUSTOMER FEEDBACK SYSTEMS

В этой подборке собрано оборудование, которое можно использовать для построения системы оценки качества разной степени сложности (многофункциональные сенсорные пульты, мини-серверы и др.)

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Why are we (the Ukrainian company) already trusted in 7 countries around the world?

We are the developers of all components of the presented electronic queue. We have done a lot of necessary and important work on the way to a good product and are ready to present it to you. To achieve this price level, we selected equipment and developed our own system components with characteristics that allow us to obtain a fully functional queue management system for a reasonable price. It is important for us that electronic queues can be implemented in most organizations where it is really necessary, and not just in government executive bodies, large state-owned companies, and banks.

Our mission

Our idea is to become available to many industries and areas of application of electronic queues, in which they had not previously even thought about introducing such systems due to their high cost. In modern economic conditions, our solution is a successful alternative to expensive systems. Our goal is to help as many organizations as possible make servicing their customers more modern and convenient.

Our solutions

Эконом SuoQ

Цена от 50 000 грн
SuoQ BOX (ХИТ-ПРОДАЖ)

Цена от 59 000 грн
Бизнес SuoQ

Цена от 80 000 грн
Премиум SuoQ

Цена от 125 000 грн
Беспроводная SuoQ Wi-Fi

Цена от 48 000 грн
Централизация Cтатистики и Аналитики Филиалов/Отделений

Цена от 15 000 грн
Мобильная (смс) SuoQ

Цена от 300 грн
Аренда SuoQ

Цена от 500 грн
Тест – драйв SuoQ

Цена – Бесплатно
Оценки качества SuoQ

Цена от 300 грн
Миграция электронной очереди с действующей на электронную очередь SuoQ. Спец. условия. *Полный цикл адаптации системы.

Цена – Договорная. Очень лояльная
Вы можете пробрести нашу продукцию на условиях лизинга. Так же на условиях получения кредита и рассрочки от наших банков-партнеров.
Цена – Договорная. Очень лояльная
Разработка программного обеспечения для автоматизированных систем управления очередями, оценки качества обслуживания, анкетирования.
Цена – Договорная.
Разрабатываем оборудование по индивидуальным эскизам, терминалы электронной очереди, информационные киоски, табло операторов и т.д.
Цена – Договорная.

Оборудование электронной очереди

Киоск регистратор

Октопус

Сенсорные киоски “SUOQ-SA-W22” – идеальное соотношение цены, качества и дизайна! Различные варианты комплектации.

Цена от 35000 грн

Фантом

Сенсорные киоски “SUOQ-ST-A22” – быстро, эстетично, надежно.

 

Цена от 35000 грн

Главное оператора

ЖК панель

Главное информационное табло – ЖК панель. Диагональ от 32″ до 55″ (в стандартной комплектации производителей). С HDMI интерфейсом.

Цена от 8 000 грн

LED табло

Главное информационное табло – светодиодное (4-х строчное). Индикация четырех символьных номеров очереди. Программируемые цвета свечения.

Цена от 10 000 грн

Табло оператора

ЖК панель

ЖК табло оператора. Диагональ от 15″ до 17″ (в стандартной комплектации производителей).

Цена от 2 000 грн

LED табло

Светодиодное табло оператора. Индикация четырех символьных номеров талонов очереди. Программируемые цвета свечения.

Цена от 3 600 грн

Пульт сокок

Двухкнопочный

Предоставление возможности Клиенту осуществления оценки качества обслуживания специалиста (оператора) по двухбальной оценке

Цена от 1 200 грн

Мультикнопочный

Предоставление возможности Клиенту осуществления оценки качества обслуживания специалиста (оператора) по многобальной системе

Цена от 2 000 грн

Smart-X

Сенсорное решение в элегантном корпусе с возможностью кастомизации интерфейса под нужды клиента.

Цена от 8 000 грн

Сенсорный

Это современный продукт, реализованный на базе сенсорного планшета. Позволяет проводить многоуровневые экспресс-опросы, а также транслировать рекламный и информационный контент.

Цена от 10 000 грн

Акустическая система

Соната зл

Голосовое сопровождение маршрутизации клиентов / воспроизведение речевой информации и фоновой музыки. Потолочное исполнение.

Цена от 2 000 грн

Соната 5

Голосовое сопровождение маршрутизации клиентов / воспроизведение речевой информации и фоновой музыки. Настенное исполнение.

Цена от 4 000 грн

Коммутация

Коммутационный блок

Designed to power and control the Operator Panel (SVD), SOKOK consoles, the Main panel, as well as transmitting an audio signal to passive speaker systems within the SuoQ.

Price from 8,000 UAH

Наши услуги

The company “Suo Digital” supplies and implements a queue management system anywhere in Ukraine and the CIS countries! Our specialists will prepare a commercial offer that is maximally adapted to your industry and individual needs!

By choosing technical support from the company “Suo Digital”, you will receive a full service for the queue management system, namely: maintaining and restoring the functionality of all SUO elements in hardware and software!

The product catalog contains a large selection of queue management system components! You can independently choose the equipment, software or consumables that suit you in terms of cost and functionality!

Почему SUO ?

Innovation
Continuous work to improve the efficiency of service delivery and modernize our products, aimed at improving the functioning and reducing the cost of SUO.

Project office
Project management is built on the basis of “Best practice”. The team of project managers has invaluable experience in managing both unique industry projects and large distributed projects.

Large dealer and partner network
In all regions of the country there are proven specialized companies – partners in applied activities. Mechanisms for technical supervision and safety of work at Customers’ sites have been developed and put into practice.

Suppliers and logistics
For specialized products there are permanent partners for the supply and logistics of equipment, logistics channels have been established and optimized throughout Ukraine and the CIS countries.

SOLUTIONS

Suo Digital offers customers a line of proprietary software products.

SERVICE

Technical support of Suo Digital software products within the framework of warranty and post-warranty support.

DEVELOPMENT

We produce custom industry-specific and specialized software solutions tailored to client requirements.

TRAINING

We provide a service for remote training in the administration and use of software solutions of our own development.

Нас выбрали

Every institution that works with visitors or a service sector is faced with the problem of crowds of people waiting. This causes a lot of inconvenience for both staff and customers. Suo Digital offers an effective solution for these cases – the introduction of technology such as an electronic queue. Its use will improve the quality of service and organize the flow of visitors.

Operating principle of the electronic queue management system

This technology consists of automated control of the flow of visitors. Its implementation is possible if you have special equipment for the electronic queue:

  • visitor registration terminal;
  • customer notification system;
  • operator display;
  • switching equipment.

Electronic queues are used in banks, clinics, mobile phone stores, insurance companies and other service establishments. The electronic queue terminal is usually located directly at the entrance to the establishment. With its help, the client registers in the system under a specific number. After this, he can sit in the waiting area without contact with other visitors.

A person can monitor the progress of the entire flow using an electronic queue display. The client can find out that the operator is ready to accept him by the number that appears on the monitor or by the sound signal. After this, the visitor is successfully served by a specialist from the institution in the appropriate window. Thus, by purchasing an electronic queue, you solve several important problems at once:

  • organize the flow of clients;
  • improve the quality of visitor service;
  • improve the working conditions of staff;
  • minimize the possibility of conflict situations;
  • reduce customer service time;
  • increase the prestige of the establishment.

Technical solutions from Suo Digital

On this website you can buy an electronic queue in several options:

  • economy;
  • business;
  • premium;
  • mobile office.

In addition to the price of the electronic queue, these solutions have technical differences. The “Economy” option is represented by a standard minimum set of equipment, sufficient for small institutions where no more than 3 operators are present at the same time. A kiosk-recorder, a main notification monitor and an operator terminal are used here.

Business class electronic queues should be purchased by establishments with up to 10 points of simultaneous customer service. Here, the equipment additionally includes an operator panel, which is located at each specialist window. In addition, the service point is equipped with a quality rating button, which can be used to increase customer loyalty.

The price of the Premium category electronic queuing system is slightly higher than the previous solution. But here the kit additionally includes equipment for sound notification and support for over 10 visitor service points. A special feature of the “Mobile Office” option is the ability to install an electronic queue in any convenient place and use a wireless connection.

In addition, our company offers a number of additional services:

  • implementation of mobile SuoQ;
  • equipment rental;
  • possibility of separately purchasing an electronic queue terminal and other components;
  • free testing of installed equipment;
  • implementation of quality assessment technology;
  • development of electronic queue management programs.

Make customer service more comfortable – buy a professional electronic queue from Suo Digital.